Frequently Asked Questions
Everything you need to know about your kiteboarding gear and orders.
What is the standard shipping time for kites and boards?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international delivery can take 7-14 business days depending on customs.
Do Cabrinha products come with a warranty?
Yes, all our hardware, including kites, wings, and boards, comes with a 1-year limited warranty against manufacturing defects from the date of purchase.
What is your return policy for unused gear?
We offer a 30-day return policy for items in their original, unopened packaging. Please note that used gear or items removed from their factory seals cannot be returned for safety reasons.
How do I know which kite size is right for me?
Kite sizing depends on your weight, skill level, and the average wind speed of your local spot. We recommend consulting our size charts or contacting our support team for a personalized recommendation.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of the gear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer financing options through services like Affirm or Klarna in select regions.